Volunteer Experience · Work Experience · Work & Career


Create a strong impact at Big Way Hot Pot!

We are seeking a passionate and experienced Shift Manager (Food Service Supervisor) to join our team. The successful candidate will be responsible for overseeing the daily operation of our restaurant, ensuring that our high standards of quality, service, and cleanliness are met.


More details…

Job position: Shift Manager (Food Service Supervisor)

Business name: Big Way Hot Pot (Kingsway)

Working location: 4250 Kingsway, Suite 5, Burnaby, BC, V5H 4T7

Number of vacancies: 3

Term of employment: Permanent, Full-time

Language of work: English

Start Date: As soon as possible

Wage: $20 per hour

Working hours: 35-40 hours per week


What you’ll do…

·       Supervise and coordinate daily operations, ensuring efficient operation and quality service.

·       Train new staff and provide ongoing training and development for existing staff.

·       Scheduling shifts for staff and assign works to them.

·       Oversee the preparation and presentation of food, ensuring that all orders meet our high quality standards.

·       Managing inventory, ordering supplies and controlling operational costs.

·       Prepare and maintain records for inventory, equipment repairs and maintenance.

·       Address customer inquires and concerns, ensuring a satisfactory customer experience.

·       Ensure compliance with health and safety regulations, maintaining a clean and safe environment.


We’re looking for someone to have…

·       At least a high school diploma; higher education is preferred

·       Experience in food service industry; professional experience in supervisor role is an asset.

·       Strong organizational and time-management skills.

·       Excellent communication and leadership skills

·       Ability to work under pressure in a fast-paced environment.

·       Attention to detail and strong problem-solving skills


Want to apply?

Please send your resume to hiring@bigwayhotpot.com with the subject line “Application for Shift Manager (Food Service Supervisor) Position (Big Way Kingsway).” We look forward to hearing from you!

We are a popular and busy restaurant, please do not walk in or phone us directly to submit your application. We thank all that apply but please note that only those candidates that are selected to move forward will be contacted for an interview.

About Big Way Hot Pot

Who are we?

Welcome to Big Way Hot Pot, a unique and exciting dining experience that takes you on a culinary journey through the flavors of traditional Chinese Hot Pot. Our menu features a wide selection of premium meats, seafood, fresh vegetables and a variety of condiments for you to choose from, all cooked to perfection in a savory broth served individually.