Volunteer Experience · Work Experience · Work & Career

Overview

Wages: $32.50 hourly / 35 -37.5hours per week

Period of Employment: Permanent employment

Hours of Work: Full time

Start: as soon as possible

Number of job vacancies:1

Language: English

Education: Completion of a college program in computer science, computer programming or network administration is required.

Experience: an asset

 

Responsibilities

•   Address user challenges with computer systems and provide solutions.

•   Refer to user manuals, technical documentation, and other resources to research and apply fixes.

•   Offer guidance and training to users based on identified issues.

•   Maintain a detailed log of problems and solutions for reference by other technical support staff.

•   Contribute to the redevelopment and enhancement of software applications.

•   Oversee the work of other technical support team members.

•   Deliver support for business systems, networks, and Internet-related issues to users.

•   Diagnose and resolve technical issues efficiently.

 

Work conditions and physical capabilities

  • Attention to detail

Personal suitability

  • Accurate
  • Efficient interpersonal skills
  • Initiative
  • Organized
  • Team player
  • Reliability

Health benefits

  • Health care plan