Overview
We are seeking a highly organized and detail-oriented individual to join our team as a Dental Health Services Administrator.
About the Position:
- This is a permanent, full-time (40 – 48 hours/week) position with a schedule of Monday to Friday (day shifts).
- We offer a competitive wage of $32 per hour.
Responsibilities:
- Provide exceptional customer service by answering client inquiries and addressing their concerns effectively.
- Manage patient appointments efficiently, including scheduling, booking, and creating comprehensive treatment plans.
- Assist with staff recruitment and selection by reviewing applications and screening candidates.
- Ensure smooth day-to-day operations by handling outgoing mail, training new staff members, and overseeing office activities.
- Manage patient insurance by reviewing documents, verifying covered procedures and deductibles, and handling accounts receivable.
- Maintain dental office supplies by taking inventory and ordering replacements as needed.
- Offer support and assistance to the dental staff in all aspects of their daily tasks.
- Manage incoming and outgoing calls, scheduling appointments, and ensuring patients are informed.
- Coordinate the delivery of health care services within the department
- Plan, direct, control and organize daily operations
Qualifications:
- Degree in dentistry or equivalent experience, Certificate in Medical office managment or Health Care Administration (an asset)
- Minimum 1 year of experience in dental office management
- Previous experience in healthcare management roles
- Knowledge and experience with dental terminology and insurance procedures
- Familiarity with Cleardent software (preferred)
- Excellent communication, interpersonal, and organizational skills
- Ability to prioritize tasks, manage time effectively, and work independently
- Strong attention to detail and accuracy
To Apply:
Please submit your resume and cover letter to lmia.dentalservices@gmail.com. Include a cover letter, resume and certifications (an asset).
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
- Newcomers and refugees
- Visible minorities
- Youth
If you are not authorized to work in Canada, do not apply. We will not respond to your application.