Fly Friendly Travel and Tours located at Suite 204, 11044-51 Avenue NW Edmonton, Alberta T6H 5B4 is accepting applications for the position of Booking Agent/Travel Agent.
$22.00 per hour, permanent, full-time, 40 hours per week, morning, day, evening, weekends.
Completion of college education or vocational training in travel or tourism is required. 3 years to less than 5 years work experience in the travel industry is required. Ability to communicate in English is required. Knowledge of travel software packages, Amadeus, MS office required.
Supervise clerical staff or other travel counsellors. Investigate new travel areas, hotels and other amenities. Manage difficult situations with customers. Perform general office duties duties. Sell travel products and travel insurance. Prepare marketing materials. Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events. Calculate costs, process refunds and attend to other financial transactions. Attend to cancellations and schedule changes. Develop contact lists. Make transportation and accommodation reservations using computerized reservation and ticketing system. Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products.
Criminal record check is required.
Interested qualified applicants can send their resume and references attesting experience and proof of certification to the employer at: firstname.lastname@example.org
About FLY FRIENDLY TRAVEL and TOURS
A travel agency based in Edmonton