Volunteer Experience · Work Experience · Work & Career

Overview

K Solutions Group Ltd. is currently looking for full-time, permanent User Support Technician to join their team as soon as possible.

Language:                   English

Job Type:                    Full-time, Permanent

Vacancy:                     1

Salary:                        $29.00/hr

Job Location:            Unit 2256, 4310 104 Ave NE, Calgary, AB T3N 1W2

 

Job duties:

·         Communicate with computer users who are having problems, both virtually and in person, to determine and document the issues they are experiencing.

·         To investigate and execute solutions, consult user guides, technical manuals, and other documentation.

·         Gather, organize, and keep a log of problems and solutions for other technical support analysts to use.

·         Assist users with guidance and training in response to problems that have been detected.

·         Participate in the redesign of software and apps.

·         Supervise other technical support workers in the group.

 

Requirements:

·         Completion of secondary school is required.

·         Completion of program related to the computer field will be considered as an asset.

·         Minimum 1 year of experience is required.

 

How to Apply:

By email: ksolutionsgroup@outlook.com

 

Visible minorities, Indigenous people and Newcomers to Canada and people with above mentioned skills are welcome to apply.