Overview

We are looking for User support technician at our Airdrie location, please find the details below:

Company Name: Mobile Market
Location: 401 Coopers Bvld SW suite 302, Airdrie, AB T4B 4J3

ob Positions: User support technician
Wage/Salary: $28.00 to 30.00 hourly (to be negotiated) / 30 to 40 hours per Week
No of Positions: 1 Position
Job Type: Full-Time, Permanent

Starting Date: As soon as possible
Language Requirement: English
Education Requirement: College/CEGEP Network and system administration/administrator, Computer science
Work Experience: 1 year to less than 2 years
Work setting: Help desk

Job Requirements:
*Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
*Consult user guides, technical manuals and other documents to research and implement solutions
*Provide advice and training to users in response to identified difficulties
*Collect, organize and maintain a problems and solutions log for use by other technical support analysts
*Supervise other technical support workers in this group
*Provide business systems, network and Internet support to users in response to identified difficulties
*Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
*Perform Web-server backup and recovery operations

Additional information Personal suitability
*Client focus

How to Apply: Please forward your resumes at mobilemarketyyc@gmail.com