Overview
Information Technology (IT) Support Technician
Job details
Location: Mississauga, ONL4W 5J1
Workplace information: On site
Salary: $34.10 hourly / 30 to 44 hours per Week
Terms of employment: Term or contract Full time
Day, Flexible Hours, Morning, Weekend
Starts as soon as possible
Vacancies: 1 vacancy
Overview
Languages: English
Education: College/CEGEP
Experience: 3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Help desk
Private company, corporation or industry
Office building
Responsibilities
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Experience and specialization
Computer and technology knowledge
iOS
MAC
Networking software
Networking hardware
Internet
Servers
SQL
Additional information
Security and safety
Criminal record check
Transportation/travel information
Own transportation
Public transportation is available
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Handling heavy loads
Physically demanding
Manual dexterity
Attention to detail
Ability to distinguish between colours
Sitting
Combination of sitting, standing, walking
Bending, crouching, kneeling
Personal suitability
Accurate; Client focus; Efficient interpersonal skills; Excellent oral communication; Excellent written communication; Initiative; Judgement; Organized; Team player; Ability to multitask; Time management; Honesty
Who can apply to this job?
Only apply to this job if:
You are a Canadian citizen, a permanent or a temporary resident of Canada.
You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
jessie@pricegroup.ca
Include this reference number in your application
2501-ITST
How-to-apply instructions
Here is what you must include in your application:
Cover letter
References attesting experience
