Pronto Delivery Systems Inc. is a family-owned and operated transportation trucking company that was incorporated in February 2016. With a strong commitment to customer satisfaction, Pronto Delivery Systems Inc. provides reliable and efficient transportation solutions throughout the Toronto area and beyond.
As a family business, they take pride in their personalized service, attention to detail, and commitment to exceeding their customers’ expectations. With a team of experienced and dedicated professionals, Pronto Delivery Systems Inc. is equipped to handle a wide range of transportation needs, from small package delivery to large freight shipments.
We are expanding our team on ground and looking to hire a Dispatchers supervisor to fulfill the following duties:
· Supervise the work of dispatchers to ensure efficient and timely delivery of goods.
· Assign workloads to dispatchers based on the volume of orders and delivery requirements.
· Monitor dispatchers’ performance and provide feedback, coaching, and training as necessary.
· Manage scheduling and time-off requests for dispatchers.
· Ensure that dispatchers comply with company policies and procedures, as well as applicable laws and regulations.
· Resolve customer complaints and issues related to delivery schedules or other transportation-related matters.
· Maintain communication with drivers to ensure that they have the necessary information and instructions for successful deliveries.
· Monitor delivery routes to optimize fuel efficiency and reduce transportation costs.
· Track and maintain records of driver hours, vehicle maintenance, and other relevant information.
· Coordinate with other departments, such as sales and customer service, to ensure that dispatching operations are aligned with business goals.
· Ensure that safety protocols are being followed and take appropriate action when safety concerns arise.
– A minimum of high school certificate.
– 3 to 5 years of working experience is needed in related job.
– Good computer ability and the use of excel and work.
– Good communication skills and problem-solving techniques.
Wage: 30$ / hour