Overview

User Support Technician

Place: Saint John, NB E2L 3S1

Salary: 25.50 hourly / 32 hours per Week

Terms of employment: Permanent employment Full time

Start date: Starts as soon as possible

Vacancies: 1 Vacancy

Languages: English

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Responsibilities

·         Respond to users experiencing difficulties with computer

·         Consult user guides, technical manuals and other documents to research and implement solutions

·         Provide advice and training to users in response to identified difficulties

·         Collect, organize and maintain a problems and solutions log for use by other technical support analysts

·         Participate in the redesign of applications and other software

·         Supervise other technical support workers in this group

·         Provide business systems, network and Internet support to users in response to identified difficulties

·         Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Apply for the job by emailing: info@cyberatics.com