Welcome to Top Kitchen Design, your premier source for exquisite granite and quartz solutions in Calgary. With a dedication to sourcing the finest natural stone from around the world, we specialize in providing homeowners and builders with high-quality materials for kitchen and vanity countertops, as well as various building applications. Boasting over a decade of combined staff experience and a keen eye for design, we pride ourselves on delivering the beauty of nature into your living spaces. Discover the perfect blend of elegance and functionality as we transform your visions into reality. Elevate your space with Top Kitchen Design – where nature meets innovation.
Please send your resume to firstname.lastname@example.org.
Employment Type: Permanent, Full-time
Weekly Hour: 30 to 40 hours
Location: Calgary, AB
Duties and Responsibilities
-Provide exceptional customer service by promptly responding to inquiries, addressing concerns, and assisting clients with product information and selection.
-Process customer orders accurately, ensuring correct specifications and quantities, and coordinating with internal teams for smooth order fulfillment.
-Maintain clear and effective communication channels with clients through phone, email, and in-person interactions, ensuring their needs are met and questions are resolved.
-Proactively identify and resolve customer issues or complaints, working collaboratively with relevant departments to ensure swift and satisfactory resolutions.
-Develop a deep understanding of the granite and quartz products offered, enabling you to provide detailed information and recommendations to customers.
-Prepare accurate price quotations based on customer requirements, product selections, and current pricing structures.
-Monitor and update customers on the status of their orders, providing timely information about production, delivery, and installation schedules.
-Solicit feedback from customers about their experiences and satisfaction levels, using this information to continuously improve service quality.
-Completion of Secondary School
-Prior experience is an asset