Volunteer Experience · Work Experience · Work & Career


YiFang Taiwan Fruit Tea is looking for a full-time food service manager to join our busy team in Calgary!


Position: Food Service Manager

Terms of Employment: Permanent, Full-time (30-40 hours per week)

Hourly Wage: $23.80-24.00

Location: 608 5AVE SW, Calgary, Alberta. T2P 0M6

Expected Start Date: ASAP

Duties and Responsibilities:

·         Manage the day-to-day operations by leading all tea shop employees to deliver exceptional customer service and quality tea and juice.

·         Plan, develop and implement tea shop operational policies and procedures

·         Oversee and manage the hiring, training and retention of tea shop employees. Monitor employee performance and conduct periodic performance reviews

·         Develop staff work schedules to ensure quality services while ensuring labour costs remain reasonable

·         Manage the shop’s operational budget and keep relevant financial records

·         Control supplies inventory and monitors revenue to ensure maximum profitability

·         Address customer inquiries, resolve complaints, and ensure all customers are satisfied with the customer service and beverage quality

·         Ensure that the shop complies with all necessary hygiene, health and safety, and licensing requirements and guidelines

·         Negotiate prices, arrangements, and deliveries with vendors for supplies

·         Participate in develop and execute marketing plan to optimize business sales and expend new opportunities within the community

·         Other duties as assigned by the owner

Position Requirements and Qualifications:

·         College diploma or 1 year to 2 years of other program related to hospitality or food and beverage service management

·         1-2 years of work experience in food service/handling industry

·         Previous experience in a supervisory and managing role

·         Strong organization and effective interpersonal skills

·         Client focus; Team player; Reliability; Flexibility

How to Apply:

If you are interested in the position and would like to join and grow with us, please send us your Resume by email to yifang.yyc@outlook.com or mail to 606 5AVE SW, Calgary, Alberta. T2P 0M6.