YiFang Taiwan Fruit Tea is looking for a full-time food service manager to join our busy team in Calgary!

Position: Food Service Manager

Terms of Employment: Permanent, Full-time (30-40 hours per week)

Hourly Wage: $23.80-24.00

Location: 608 5AVE SW, Calgary, Alberta. T2P 0M6

Expected Start Date: ASAP

Duties and Responsibilities:

· Manage the day-to-day operations by leading all tea shop employees to deliver exceptional customer service and quality tea and juice.

· Plan, develop and implement tea shop operational policies and procedures

· Oversee and manage the hiring, training and retention of tea shop employees. Monitor employee performance and conduct periodic performance reviews

· Develop staff work schedules to ensure quality services while ensuring labour costs remain reasonable

· Manage the shop’s operational budget and keep relevant financial records

· Control supplies inventory and monitors revenue to ensure maximum profitability

· Address customer inquiries, resolve complaints, and ensure all customers are satisfied with the customer service and beverage quality

· Ensure that the shop complies with all necessary hygiene, health and safety, and licensing requirements and guidelines

· Negotiate prices, arrangements, and deliveries with vendors for supplies

· Participate in develop and execute marketing plan to optimize business sales and expend new opportunities within the community

· Other duties as assigned by the owner

Position Requirements and Qualifications:

· College diploma or 1 year to 2 years of other program related to hospitality or food and beverage service management

· 1-2 years of work experience in food service/handling industry

· Previous experience in a supervisory and managing role

· Strong organization and effective interpersonal skills

· Client focus; Team player; Reliability; Flexibility

How to Apply:

If you are interested in the position and would like to join and grow with us, please send us your Resume by email to yifang.yyc@outlook.com or mail to 606 5AVE SW, Calgary, Alberta. T2P 0M6.