Overview

Business Systems Specialist

NOC 21221 – Business Systems Specialists (TEER 1)

Employment Type: Permanent, Full-Time

Hours: 40 hours per week

Salary: $93,000 per annum + benefits

Reports To: Project Management Team Lead

Position Summary

Current Scientific Corporation is seeking a Business Systems Specialist to support the planning, coordination, implementation, and continuous improvement of software development and business systems initiatives across the organization.

The successful candidate will work closely with software developers, project managers, department leaders, and stakeholders to identify business requirements, improve software development processes, coordinate project activities, and ensure software solutions meet operational and business objectives.

This role serves as a bridge between business stakeholders and technical teams by facilitating communication, analyzing requirements, improving workflows, supporting software development activities, and helping ensure successful project delivery.

Key Responsibilities

Business & Systems Analysis

Analyze existing business processes, workflows, and information systems to identify opportunities for improvement.
Gather, document, and validate business and technical requirements for software development initiatives.
Work with stakeholders to understand operational objectives and translate business needs into functional system requirements.
Develop and maintain process maps, workflow documentation, system specifications, and technical reports.
Evaluate existing systems and recommend improvements to increase efficiency, usability, and scalability.

Software Development Coordination

Coordinate software development activities between business stakeholders and software development teams.
Assist with project planning, scheduling, prioritization, and resource coordination activities.
Facilitate stakeholder meetings, project reviews, sprint planning sessions, retrospectives, and status updates.
Monitor project progress and help identify risks, dependencies, and potential roadblocks.
Support implementation of software development methodologies, tools, and best practices.

Systems Implementation & Improvement

Participate in the design, testing, implementation, and deployment of software and information systems solutions.
Coordinate user acceptance testing activities and assist in validating system functionality.
Analyze system performance and recommend enhancements to improve reliability, efficiency, and user experience.
Support continuous improvement initiatives involving software tools, business processes, and operational workflows.
Assist with the evaluation and implementation of new software applications, technologies, and business systems.

Stakeholder Communication

Act as a liaison between software developers, management, and business users.
Communicate project status, system changes, risks, requirements, and recommendations to stakeholders.
Facilitate collaboration between technical and non-technical teams.
Support change management activities related to new software systems and processes.

Documentation & Reporting

Prepare business requirements documents, technical specifications, user guides, and process documentation.
Produce project status reports, system performance reports, meeting summaries, and supporting documentation.
Maintain records relating to system changes, testing activities, requirements, and project deliverables.

Qualifications

Education

Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Software Engineering, Business Technology Management, or a related field.

Experience

Minimum 5 years of experience in business systems analysis, information systems, software project coordination, IT project management, or related technical roles.
Experience working with cross-functional stakeholders to gather, analyze, and document business and technical requirements.
Experience supporting software development, systems implementation, and process improvement initiatives.
Experience managing software or business system projects throughout the full project lifecycle.
Experience facilitating discussions between technical teams and business stakeholders.
Experience providing end-user support, system training, and change management activities.
Experience coordinating multiple concurrent projects and priorities within a dynamic technology environment.
Experience supporting enterprise software applications and business-critical systems.
Experience collaborating with vendors, consultants, and third-party technology providers.

Required Skills & Competencies

Business Systems & Analysis

Business requirements gathering and documentation.
Business process analysis and workflow improvement.
Systems analysis and solution design.
Functional and technical requirements development.
User acceptance testing (UAT) coordination.
Process mapping and process re-engineering.
Root cause analysis and problem resolution.

Project & Stakeholder Management

Project planning and coordination.
Stakeholder engagement and communication.
Risk identification and issue management.
Facilitation of workshops, planning meetings, and status reviews.
Management of project deliverables, timelines, and priorities.
Cross-functional team collaboration.

Software Development & Systems Support

Understanding of Software Development Life Cycle (SDLC).
Agile and Scrum methodologies.
Software implementation and deployment support.
System integration coordination.
Software testing and quality assurance support.
Technical documentation and reporting.

Communication & Leadership

Excellent verbal and written communication skills.
Ability to communicate effectively with both technical and non-technical audiences.
Strong organizational and problem-solving abilities.
Ability to work independently and collaboratively in a team environment.
Strong attention to detail and analytical thinking.
Ability to prioritize competing activities in a fast-paced environment.

Technical Skills

Experience with one or more of the following:

Jira
Confluence
ServiceNow
Microsoft Power BI
SQL Server
Oracle SQL Developer
MySQL
Business Intelligence and Reporting Tools
Collaboration and Project Management Platforms
Requirements Management and Documentation Tools

Preferred Qualifications

Certified ScrumMaster (CSM®).
Certified Scrum Product Owner (CSPO®).
Project management certification such as PMP, PMI-ACP, CAPM, or equivalent experience.
Experience supporting enterprise applications across multiple business functions.
Experience with logistics, manufacturing, supply chain, customer onboarding, or operational systems.
Experience leading software enhancement, implementation, or system modernization initiatives.
Experience working within quality management or continuous improvement environments.
Experience supporting globally distributed teams and stakeholders.