Overview
Heart of Travel Inc. is a growing travel agency in West St. Paul, Manitoba. We are hiring a Travel Agent – Sales Associate to help clients plan and book flights, vacation packages, tours, cruises and travel insurance.
Position details
- Location: 80 Mazur Bay, West St. Paul, MB R4A 6A4 (on site)
- Employment: Permanent, full-time, 40 hours per week
- Wage: $23.50 per hour
- Shift: Evening
- Start date: As soon as possible
- Vacancies: 1
Main duties
- Provide clients with information on destinations, transportation, accommodation options and travel costs
- Sell travel products and travel insurance, and recommend suitable products
- Calculate the cost of travel and accommodations
- Make transportation and accommodation reservations using computerized reservation and ticketing systems
- Process payments for plane tickets, travel insurance and other travel services
- Handle cancellations, schedule changes and reimbursements
- Advise clients on travel regulations, duty-free allowances, health requirements, attractions and special events
- Research new destinations, hotels and amenities
- Handle difficult customer situations professionally
- Perform general office duties
Requirements
- Education: Secondary (high) school diploma
- Experience: 1 to less than 7 months
- Language: English or French
- Knowledge of travel booking software and MS Office
- Experience with domestic and international travel bookings
Work conditions: fast-paced environment, work under pressure, attention to detail, repetitive tasks, mostly sitting.
We are looking for someone who is: client-focused, with strong interpersonal and verbal communication skills; organized, reliable and flexible; shows initiative and good judgement; a dedicated team player.
Benefits: health care plan, dental plan, vision care and paramedical coverage; bonus; parking available.
Heart of Travel Inc. welcomes applications from all qualified candidates, including youth, newcomers to Canada, Indigenous people and persons with disabilities.
Heart of Travel Inc. is an travel agency based in West St. Paul, Manitoba, serving travellers across Canada. We specialize in international and domestic flights, vacation packages, group tours, cruises and travel insurance, with a focus on personal, client-first service. We offer flexible payment and travel financing options to make travel accessible, and we have built a loyal online community of more than 40,000 followers. We are a growing, welcoming team that values diversity, including newcomers to Canada, youth, and people from all backgrounds.
