Overview
Rocanini Coffee Roasters is seeking an experienced Food Service Supervisor to join the team in Vancouver.
This position is permanent, full-time; 40 hours per week; $23 per hour.
Duties:
– Monitor inventory levels and place orders to maintain an adequate stock of supplies and ingredients;
– Estimate and order ingredients and supplies;
– Oversee food preparation, ensuring compliance with health and safety regulations;
– Ensure cleanliness and hygiene of the cafe, including the food preparation area, seating and restrooms;
– Handle customer inquiries, concerns, and complaints, resolving issues promptly and professionally;
– Maintain records of sales, inventory and employee schedules;
– Collaborate with management to develop and implement strategies to enhance customer satisfaction and increase sales;
– Supervise and coordinate the activities of the food service staff, ensuring efficient operations and adherence to quality standards;
– Train and mentor new hires, guiding customer service, food preparation, and safety protocols;
Qualifications:
– Completion of secondary school (high school diploma) is required;
– Minimum 1–2 years of experience in the food service industry;
– Previous experience in a supervisory or team lead role is preferred;
– Equivalent combinations of education and relevant work experience will be considered;
– Strong customer service and communication skills;
– Ability to work in a fast-paced environment and handle multiple tasks;
– Basic computer skills for scheduling, POS systems, and inventory control;
– English language ability is required.
How to apply:
*Please do not call or apply in person.
Email resume to: marketarocanini@gmail.com
OR
Mail resume to:
Rocanini Coffee Roasters
863 Beatty Street,
Vancouver BC
V6B 2M6
About Rocanini Coffee Roasters
With a grounding passion for the art of living, we have a keen understanding of the delicate balance of coffee, and are not only in pursuit of the arts, but also dedicated to the scientific side of coffee roasting and preparation. Beyond serving premium handcrafted beverages within our cafes, our roastery also offer coffee wholesale, private cupping and operation training.
Named in homage to Italian tradition, the name “Rocanini” has been derived from the Latin word for rock, roca—with a twist. The name communicates a foundation of both strength and presence.
The Rocanini team is committed to maintaining integrity and quality, with the intention of expansion.
