Overview

·         Oversee and streamline administrative workflows by organizing, coordinating, delegating, and reviewing the activities of clerical staff engaged in the following duties:

o   administering accounts payable and receivable;

o   payroll administration,

o   financial record processing, including processing, verifying and recording financial documents and forms;

o   insurance claims handling, including processing, verifying and recording insurance claims and forms; and

o   collection of outstanding payments on overdue accounts and user fees

·         Review and confirm the accuracy of completed work, and approve standard payments, credits, and related financial transactions

·         Develop and implement work schedules, standard operating procedures, and coordinate tasks across departments to ensure operational efficiency

·         Address and troubleshoot workplace issues, and prepare and deliver status updates, performance reports, and other operational documentation

·         Assess staff training requirements and provide instruction on job responsibilities, internal procedures, and organizational policies

·         Order and maintain necessary office supplies and materials to support daily operations

·         Monitor the functionality of computer systems and office equipment, and coordinate maintenance or repairs as required

·         Perform clerical or administrative duties alongside team members, as needed, to support workflow continuity