Overview

Customer Service Assistant(Noc 64409) – $27.45/Hour at 35-40 Hours/week

Position: Permanent, Full-Time

Education: Secondary (high) school graduation certificate
Experience: 1 – 2 years

Responsibilities: Address customers’ complaints or concerns • Accept monthly payments • Answer inquiries and provide information to customers • Arrange for refunds • Issue receipts and other forms • Explain the type and cost of services offered • Obtain and examine all relevant information to assess client feedback, inquiries and complaints in the delivery of meaningful information and services• Perform general office duties • Sell store merchandise • Order office supplies and maintain inventory.

Work conditions and physical capabilities: Physical requirements include daily walks of the property, opening and closing the storage doors (up to 50 lbs), and similar activities.

Computer and technology knowledge: Microsoft Office (Word, Excel, and Outlook), QuickBooks